03 / Service
Systems integration
One copy of the truth, with the plumbing visible.
Most broken websites are actually broken handoffs. Data leaves one system, nobody confirms it arrived, and two weeks later two teams have two versions of the same customer.
What we insist on
An acknowledgement for every transfer, a retry that does not duplicate, and a page a non-technical person can read when something fails at 2am.
Where this usually lands
A scheduled import, a queue, a reconciliation report and an alert that fires when the numbers drift apart.