02 / Service
Product engineering
Web applications that survive their second year.
Building the first version is the easy part. We take on products where the usage has grown past the decisions made on day one and the next change is frightening.
How we work on a product
Find the two or three flows that matter, make them boring and well tested, then treat everything else as a screen sitting on top of them.
What we leave behind
Code with a release process attached to it, environment definitions that work on a fresh machine, and notes on the parts we chose deliberately.